Retailers are redefining themselves in real-time while continuing to meet changing customer expectations. Success in retailing depends on delivering the best of the online experience with the unique intimacy found only with in-person shopping. It means prices that are competitive with online-only competitors, convenient offline fulfilment of online purchases, and personalised post-sale support. That’s a lot of little details to get right for each and every customer moment of truth.
Nubik’s cloud-based solutions for retailers range from customer relationship management (CRM) to customer support, and inventory management. Many of these solutions draw upon artificial intelligence, enabling retailers to develop new customer insights and identify new purchase opportunities. Additional solutions include financial management and custom application development.