JEFF DISHER: Hi, I’m Jeff Disher, president of Disher Corporation. Disher is a consulting firm that does product development, talent solutions, and business solutions. And we have over 150 employees on our team. We’re spread across three different offices in two different states.
We’ve been nationally recognized by a great place to work of Fortune Magazine as the fifth best small company to work for in 2016. As we’ve grown, we’ve outpaced our current financial and customer management systems. And two years ago, we decided that we needed to upgrade in order to continue to serve our nation.
KIM BLACKBURN: Are you ready?
BRENT HEERES: No, probably not. [LAUGHS]
KIM BLACKBURN: Brent, so do you remember what the situation was like before this project?
BRENT HEERES: Yes, as Disher grew, we had more and more people involved with business development, working on multiple opportunities with different customers in different locations. It became clear that we needed an integrated CRM program management and financial tool to bring better visibility to our team and our customers.
KIM BLACKBURN: We identified process improvements and information to track. We knew that the new system would be to grow with us into the future and be able to report multiple ways.
BRENT HEERES: We made a wish list of all the functions that we wanted. In the end, Salesforce with financial force scored the highest and had the most flexibility.
KIM BLACKBURN: So then we needed an experienced service provider, and that’s where Nubik came in. They had a great presentation and a roadmap of what implementation would look like. And we were impressed with their honesty and their ability to anticipate our problem areas, including the massive culture shift we would have.
BRENT HEERES: Nubik provided a proven methodology, including workshops, tools, and training. What made it great though was the teamwork.
KIM BLACKBURN: Julianne and the rest of the Nubik team were very organized. A path was laid out for us in advance, so we knew what to expect every step of the way. They were able to anticipate some of the problem areas and they had solutions right away.
BRENT HEERES: And really, they would question us if they needed to. Like, do you really want to do it that way? Because we have experiences that say that’s probably not the best for your company.
KIM BLACKBURN: Yeah, we should have listened to a couple more of those. [LAUGHS]
BRENT HEERES: The way they approach the project in many ways put us at ease with how large of a project this was. And it was just the little bit-sized chunks that they would show us and help us accomplish every day, that in the end got us to our goal.
JULIEN TOZZI (NUBIK): Hey, hey, how are you?
ALL: We’re doing good.
KIM BLACKBURN: They came on-site for a few key moments, but most of our work was done remotely, and it worked great. Looking back at the end of the project, we can see that Nubik’s experience was critical to Disher successful implementation of salesforce and financial force. We now have one single version of the truth that runs through the organization and one system. We should be able to scale our admin services without adding additional headcount. And Nubik’s the key to that, because they provide ongoing support.
And they’re going to be a critical piece in continuing to develop our system. And so we’re going to need a partner. And that’s what Nubik is for us.
– Thank you, Nubik.
– Thank– no, I’m going to mess it up.
– Thanks, Nubik.
– Thanks, Nubik.
JEFF DISHER: We’ve got a mission statement, which is make a positive difference. And we believe that that mission statement drives our growth with our customers and our team. But the thing I’m most proud about about our organization is our team of people that live that mission out every day.