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In this article, my goal is to help Salesforce administrators understand an organisation’s business, identify the inherent issues and deliver solutions in order to drive sales. The process begins with the BPR (business process review) and ends with happy users. As a Salesforce administrator, you......

Dear Valued Customers and Partners; We are monitoring the COVID-19 situation and we are currently following best practices established by Public Health Authorities. At the moment, our operations remain at 100% effective. We will keep this publication up-to-date should the situation change. As most of......

The use of artificial intelligence (AI) is a smart way to enhance insights and processes. This type of computer software simulates human intelligence to help your company enhance business operations. Salesforce AI, Einstein, allows companies to work smarter, make better decisions, and enable teams to......

How do you know if smart manufacturing will really work for your manufacturing company? Here’s an overview of the key metrics impacted by smart manufacturing, real ROI examples, and how you can embrace your own digital transformation....

The manufacturing industry has been faced with an opportunity to shift manufacturing operations.  The questions: Should we get on board with Industry 4.0? How do we do that? The answers: Definitely! Implement artificial intelligence (AI) tools for manufacturers. Early adoption of AI software and tools......

It can be difficult to manage company resources, especially if you are sending field service teams out to customer’s homes. When your teams have to leave company grounds, coordinating schedules, communication and overall efficiency can be a challenge. Luckily, there’s a solution for field service......

The Field Service Management market is predicted to see enormous growth in the next few years. Software, like Field Service Lightning, can revolutionize how a company operates its field service team, and the software impacts everyone involved in the field service process. The Company –......

Manufacturing companies that are embracing the 4th industrial revolution and seeing the benefits of a digital transformation. New manufacturing technology is enabling manufacturing operations to become more efficient, more competitive and more lucrative. There’s no doubt about it; technology is a main driving factor in......

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