Customer support and service has never been more critical, and is an integral part of the product experience, playing a critical role in building your customer base, your reputation and your success. At the same time, the possible contact points with customers has grown from the...
Salesforce implementations are exciting. They give the chance for companies to change, to improve to get up to speed in this fast paced tech world. Stakeholders work hard to gather requirements and design systems that their users will love and be thrilled to use. Until...
They say the best business comes from word of mouth. We certainly have had great success with that. We trust people who have introduced us to other people we trust, and often companies in similar industries have similar needs. Nubik has built up an impressive...
Nubik has a close relationship with FinancialForce. We got to meet its President and CEO, Jeremy Roche when we were at Dreamforce last month! So, of course, we were excited to see FinancialForce has released all their video content from Dreamforce on their website. A one-time...
We know not everybody gets the chance to go to Dreamforce, so if you didn’t make it, don’t worry! In addition to the now-famous U2 concert, and cool swag, we’ve summed up some of the top product themes coming out of San Francisco last week. Einstein Dreamforce...
Picture this scenario: your company is growing fast, you've just recruited additional staff and you need to upgrade your obsolete CRM system. After comparing the various software offerings on the market, you've decided to go with the most popular and powerful: Salesforce. Now, you need...
They say a picture is worth a thousand words. Now imagine that picture is a map, overlaid with your opportunities, leads, customers, service calls … You get the idea. We’ve all worked with Salesforce – it’s a great platform for capturing a wealth of data. It...
