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Artificial Intelligence (AI) is a powerful element companies can leverage to improve business operations. It makes it possible for machines to learn and adjust based on experience and information. In some cases, AI enables machines to perform human-like tasks. In other cases, AI can enhance operations and make enable personnel to be more effective in their tasks. Field Service Lightning is a prime example of the latter.
Garter Inc. uses its Magic Quadrant to produce visual snapshots and in-depth reports on a number of markets in order to generate market trends and competitive analysis. Using two criteria (completeness of vision and ability to execute), vendors are rated and scored, providing each vendor a position in one of the four quadrants. This year, in the Magic Quadrant for CRM Lead Management, Salesforce was positioned higher up and to the right based on the ability to execute and completeness of its vision.

Salesforce has put security at the heart of its plan for the upcoming year. The World’s #1 CRM leading company has also announced two new features during Dreamforce 2019; Data Mask and Permission Set Groups. Here's an overview. 1) Salesforce Data Mask We hear more and more...

Salesforce Field Service Lightning allows you to optimize your workforce. This field service solution leverages your Service Cloud data to aid dispatchers, mobile workers and managers in delivering the best customer service. 5 Key Features of Salesforce Field Service Lightning 1. Work Order Management With Salesforce Field Service...

Every organisation has a unique set of field service capabilities and challenges, but the industry is seeing trends that each organisation has in common. From a greater demand for cloud-based software, like Field Service Lightning, to sustainability initiatives, here are expectations of the field service industry heading into 2020.
The 4th Industrial Revolution is characterized by disruptive technologies that are transforming the way industries operate. Companies getting on board with this 4.0 revolution are seeing just how technology can improve the way they work. Previously, we wrote about how manufacturing companies can improve their business operations by adopting cloud technologies. Here’s a deeper look at how cloud technology and services are driving modern business success.
New technology offers manufacturing companies more insights than they’ve ever had access to before. Companies that embrace smart manufacturing technology are gaining a competitive edge and given new tools to make even smarter decisions. Companies that have implemented Rootstock ERP are seeing cost-savings, quality improvement, and can use real-time operations data to make critical decisions. Here’s a deeper look at how smart manufacturing can improve the decision making process.

When Salesforce launched Field Service Lightning, it was a gamer-changer. Companies are able to provide their field service personnel with a mobile hub for all things field service and have data at their fingertips. Here are three benefits of Field Service Lightning: 1. Existing Salesforce Users Can...

Digital Transformation is inevitable for any business aiming to maintain or scale its foothold in its current market. We at Nubik take this reality to heart and pride ourselves on helping organizations rapidly reach their goals of improving their digital tools and processes. In many cases,...