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Technology is now evolving on a daily basis, so much so that even millennials are hard pressed to keep up with all the developments. Last year, South Korea, home to industry giant Samsung where 5G was pioneered, gave businesses access to this new capability. The...

“Good Fences Make Good Neighbors” As I prepared to write on the topic of data visibility I thought back to a time when I was negotiating a support agreement with a lawyer who said to me, “Good Fences Make Good Neighbors”.  The lawyer wanted to protect...

Billing is a key component of your business and allows you to pay for your operating expenses. As a matter of fact, it is just as critical as your sales. However, most of us rarely spend much time reflecting on our invoicing process and we are...

Disruptions and major transformation are on the agenda Anyone involved in the professional services industry already knows that their companies are now facing a host of challenges, and that their sector is undergoing a major transformation which is disrupting the traditional way of working. This industry will...

Industry 4.0 is a hot topic at the moment. The largest companies in the world are investing unprecedented amounts of money and are betting every penny of their savings on this new approach. The movement first started in Germany and has now spread throughout the world....

It’s been more than ten years since I began my journey into the world of Salesforce consulting and during my time, I have been fortunate to work with many customers. I have been challenged by the ever-expanding capabilities of Salesforce and have appreciated the opportunity...

Some might say my professional journey is somewhat unusual. They are right. I am not going to say otherwise. Indeed, I don’t belong to a generation where accounting has been passed down from father to son. In fact, this hardly matters in the story I...