Best Practices

Are you looking to grow your business more quickly in 2019? A business, just like any other living and growing animal species, evolves, transforms and eventually becomes extinct. A growing business must face many obstacles and anyone choosing to engage on this path is aware that...

Our customer, an industry leader in wireless web-based irrigation management systems founded in 2002 by two agriculture-minded entrepreneurs, is helping farmers across North America take the guesswork out of irrigation management. CHALLENGE Field technicians worked offline and were manually dispatched to jobs in stations spread across humongous...

Industry 4.0 is revolutionizing the manufacturing sector. The business world is changing faster than ever and will not wait for you to catch up. Take your eyes off the competition for a short time and boom!, you have been outpaced. Participating in as many seminars as...

A few of the lessons learned during ERP and CRM implementation projects By Marco Del Duca, project manager for Nubik Greetings everyone. My name is Marco Del Duca, I am a seasoned project manager who has spent the last ten years globetrotting around the world of IT...

Stéphane Poirier, Marketing director, Nubik Business challenge One of the principal challenges facing businesses is worker productivity, which is defined as the amount of output for a given period of time, typically one hour of work—particularly in manufacturing. While North American manufacturing output has nearly rebounded[1] in real...

Stéphane Poirier, Marketing Director at Nubik & IoT Advisor The Internet of Things (IoT) presents manufacturers and high-tech companies with a number of growth opportunities. These include increased sales through the augmentation of existing products to create uniquely differentiated offerings, new product launches based on rich insights...

You need a new CRM/ERP to replace your old, obsolete CRM/ERP which no longer allows your business to grow, either because you have new needs, or even because you want to link with external systems to consolidate your data. Do you identify with this situation? You’re...

By Jennifer Hickey, Salesforce Consultant Who hasn’t heard about the 4th industrial revolution? At its core lies the customer experience. This experience disrupts all areas of business, from the marketing approach, through the experience of the sales process all the way to after-sales service. To continue...

Authors:  Salesforce CPQ Consultant, Nathalie Adam, and Pierre-Luc Jodoin, Professional Services Director, Salesforce Practice Channel partners, including distributors and manufacturer’s agents, are key to the success of all manufacturers that don’t maintain a direct connection with customers. While it can be difficult to identify, recruit, and sign...

Written by Anne LaBoissonniere, CSM at Nubik Congratulations! You are now ready to start implementing your Cloud SaaS Solution promised to fix all your problems. Well, not all your problems, but perhaps some business software related ones! A great way to start is assembling a team of champions...

Author: Katie Bussières – President – Nubik In order to achieve its growth objectives, a company must be able to rely on a management team that adopts an effective leadership approach. Nubik is no exception to this rule; having positive leadership practices in place is crucial...

Author: Katie Bussières – President – Nubik No matter the sector, each business deals with its own particular issues and unique challenges to overcome. To be among the high performers, and the most competitive, you can’t leave anything to chance in any facet of a business....

Author: Alexandre Boyer - VP operations – Nubik How many times have you heard about the implementation of an ERP or a CRM that’s gone four times over budget and took four times longer than was forecasted? Yet avoiding IT system implementation nightmares is simpler than...

Author: Alexandre Boyer – VP Operations – Nubik Getting to know a platform like Salesforce definitely requires patience, but it’s just as important that you have the right tools. For a newbie, it’s hard to know where to start. It’s a big and powerful system in...

CRM systems are seen as tools that provide structure to sales and service teams and help their efficiency. This makes sense since that’s really a CRM system’s primary function. But Salesforce, or any other CRM system for that matter, can and should also be used...

By Nathalie Adam, Salesforce Consultant at Nubik From the outset, let me make one thing clear: you don’t learn business analysis but rather, it is something you develop. Of course, you should take a course to properly learn the fundamentals. But business analysis is above all...

Here’s to Operations ! by Alexandre Boyer, VP Operations, Nubik When thinking about Salesforce Sales Cloud, the immediate reflex is to think about the tools that can be provided to an organisation’s Sales team to enable it to structure, plan, and monitor its sales and business development...

Written by Alexandre Boyer, VP Operations Many people will tell you that remote working is the way to go. There are just as many who are all too happy to underscore the disadvantages. Which one is it? Is there a way to balance and enjoy the...

By Jean-Michel Tremblay, Nubik Salesforce Consultant Whether Salesforce is the first CRM you implement or you’re migrating from an existing system, this process is sure to be transformative for your organization. At Nubik, we have seen our fair share of launches, and we’ve learned through experience...

Before we get started, let me lay down some context around my perspective. I am new to the FinancialForce ecosystem and community, and to Nubik, joining the team with more than 10 years track record in the Enterprise Resource Planning (ERP) and Customer Relationship Management...

For some of us, it’s been a long time waiting, but finally, summer has arrived! And for us Northerners, we’re finally able to shed some layers and head out to the terrasse, the pool or even the cottage. In other words: we’re ready for some...

By Alexandre Boyer et Julien Tozzi Managing project assignments for a team of 10 people is a relatively simple task, nothing an excel worksheet can’t handle. Combined with weekly project status updates, you can keep track of what’s going on: who is doing what, which projects...

If you’ve ever typed in the words “Salesforce consultant” into the Google search bar, then you’re on the first steps into your journey for an implementation partner. You’ve also probably realized that there are a few to choose from, and you need to be sure...

By Alex Boyer, Vice-President Operations, Nubik Given the rapid pace of globalization, urban sprawl (and its inherent problems of urban congestion), the proliferation of cloud-based office software, and the challenges of reconciling the balance between having a family and a career, the way that we work...

You’ve certainly heard about it. You’ve probably seen the videos and read the reviews. Maybe you’ve even had a demo and the chance to get hands on with the features and functionality. It’s new and fresh. It’s modern. Yes. But, you have probably also heard...

Customer support and service has never been more critical, and is an integral part of the product experience, playing a critical role in building your customer base, your reputation and your success. At the same time, the possible contact points with customers has grown from the...

By Jennifer Hickey, Nubik Project Manager Salesforce implementations are exciting. They give the chance for companies to change, to improve to get up to speed in this fast paced tech world. Stakeholders work hard to gather requirements and design systems that their users will love and...

So, your company has grown, you have just recruited a lot of new staff and you need to upgrade your old obsolete CRM system. You have compared the various software offerings on the market and have decided to go with the most popular and most powerful:...

Plane ticket. Check. Hotel reservation. Check. Business cards. Check. Now imagine this: 150K people descending on downtown San Francisco at the same time as you to attend over 1600+ conference sessions or visit over 1000 exhibitors. The city is full of “Dreamforcers” from all over the world. You’ve got the basics covered, but you need to spend a few minutes to prepare yourself. Read on to for tips from our Dreamforce veterans ...