Salesforce Technologies

Every business, regardless of industry, has to focus on marketing its brand and services to existing and potential customers. Technology and powerful CRM software has enabled marketing and sales team to work together in a more efficient manner. Leading CRM cloud-based business solutions, such as Salesforce, can help you improve your relationship with current and prospective customers. Here are 5 ways you can enhance and refine your business operations with a CRM program.
One of the many benefits of integrating Salesforce technologies into your business is that they allow for more efficient business operations. One way you can improve your operations is by implementing automation to decrease the time spent on repetitive tasks. As you’ll see as you read on, automation can impact the way companies communicate, collect and use data, and it plays a large role in increasing efficiency in lead management.
One of the many benefits of implementing a powerful CRM system, like Salesforce, is the ability to provide structure to your service and sales teams, and improve efficiency. Along with automating sales, lead management and customer service processes, a Salesforce consultant can set you up with a CRM system that can play a role in your overall customer journey. Here’s a look at how a customer journey mapping and a CRM can come together to create a powerful system for your organization.
Is your company struggling to find a great CRM or ERP fit? As a Certified Salesforce Partner, we’re happy to fit companies from a variety of industries with the right cloud-based solutions. An ERP system should help keep your operations running smoothly...not give you a headache. Your ERP system may not be working for you for a number of reasons:
Garter Inc. uses its Magic Quadrant to produce visual snapshots and in-depth reports on a number of markets in order to generate market trends and competitive analysis. Using two criteria (completeness of vision and ability to execute), vendors are rated and scored, providing each vendor a position in one of the four quadrants. This year, in the Magic Quadrant for CRM Lead Management, Salesforce was positioned higher up and to the right based on the ability to execute and completeness of its vision.
Every organisation has a unique set of field service capabilities and challenges, but the industry is seeing trends that each organisation has in common. From a greater demand for cloud-based software, like Field Service Lightning, to sustainability initiatives, here are expectations of the field service industry heading into 2020.
The 4th Industrial Revolution is characterized by disruptive technologies that are transforming the way industries operate. Companies getting on board with this 4.0 revolution are seeing just how technology can improve the way they work. Previously, we wrote about how manufacturing companies can improve their business operations by adopting cloud technologies. Here’s a deeper look at how cloud technology and services are driving modern business success.