26 Sep What Is a Platinum Salesforce Partner?
So, your company has grown, you have just recruited a lot of new staff and you need to upgrade your old obsolete CRM system.
You have compared the various software offerings on the market and have decided to go with the most popular and most powerful: Salesforce.
You are now looking for a certified and qualified consultant to implement your new acquisition.
While searching for a partner on the Salesforce site, you notice they fall under three different status levels: Gold, Silver and Platinum Partners. What does this mean and does it really matter?
Salesforce created the standards and these levels, and evaluates its partners based on a Partner Value Score, or PVS.
The PVS is based on three criteria measured over a period of 12 to 18 months:
- Customer Satisfaction
The more sales a partner has, the more successful and experienced they are. Salesforce recognizes partners that have worked on a variety of accounts and understand the details of implementation. Salesforce also recognizes partners that choose to specialize, for instance those who only deal with clients in the non-profit sector.
Expertise is measured by the number of certifications held by the partner’s employees. These not only include Sales Cloud and Service Cloud certifications, but also Platform Developers, App Builders and Pardot Consultants. Partners with a deep and diversified knowledge base are in a better position to serve their clients.
Customer satisfaction is measured independently by Salesforce. They survey past and current clients to determine who is providing the highest levels of support and service.
It is important have the confidence that your Salesforce consultant is knowledgeable and has the necessary expertise to execute your implementation project.
With the established status levels, you can rest assured that you will be receiving a high level of service. If you want it done right the first time, consider using the Partner Value Score as a guide. Discover why Nubik is your partner for Salesforce success!
The Salesforce site allows you to search by partner level.
You will see that Nubik is a Salesforce Platinum level consulting partner with over 15 years of experience. We serve clients in both the US and Canada, and offer support and services in both English and French.
Let’s talk about your project! Drop us a line 😉
Watch the testimonial video about DISHER’s successful implementation of Salesforce and Financialforce with the help of Nubik.
Nubik Disher Success Story – Salesforce Financialforce PSA