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Maximizing efficiency while managing growth

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Our Salesforce AppExchange Score
4.7
5
As of October 14, 2021
Client
Accedian
Industry
High Tech
Employees
201-500
Implementation
Sales Cloud, Service Cloud
Client
Accedian
Industry
High Tech
Employees
201-500
Implementation
Sales Cloud, Service Cloud
Introduction

Accedian, a supplier of network performance monitoring equipment and a leader in performance analytics, needed to upgrade their CRM to manage growth. They had been using a Salesforce Visualforce system, but wanted a solution that was accessible 24/7 from anywhere in the world. Working hand-in-hand, we helped them restart their Salesforce journey with Service Cloud.

Solution

The process began by configuring the system to manage opportunities, quoting, and price books. We then set out to integrate automation and other efficiencies to keep the system lean and user-friendly.

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Working with Nubik was a great experience from a technical standpoint, but also on a personal level. The team is very open and friendly; we’ve built a great relationship with them over the years.

Accedian Testimonial Francois Marineau
Francois Marineau
Vice President, Operations and Field Services
Accedian
Results

Working together has become a regular activity, sometimes as often as bi-weekly, when new projects are being launched. There is a mutual professionalism and transparency that make this relationship a success. Accedian knows they can count on Nubik to get the job done quickly, and efficiently, and with open communication on both sides to ensure success.

About Our Client

Accedian is a Montreal-based supplier of network performance monitoring equipment and leader in performance analytics and end user experience solutions.

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