Maximizing efficiency while managing growth

Accedian, a supplier of network performance monitoring equipment and a leader in performance analytics, needed to upgrade their CRM to manage growth. They had been using a Salesforce Visualforce system, but wanted a solution that was accessible 24/7 from anywhere in the world. Working hand-in-hand, we helped them restart their Salesforce journey with Service Cloud.

The process began by configuring the system to manage opportunities, quoting, and price books. We then set out to integrate automation and other efficiencies to keep the system lean and user-friendly.

Working together has become a regular activity, sometimes as often as bi-weekly, when new projects are being launched. There is a mutual professionalism and transparency that make this relationship a success. Accedian knows they can count on Nubik to get the job done quickly, and efficiently, and with open communication on both sides to ensure success.

Accedian is a Montreal-based supplier of network performance monitoring equipment and leader in performance analytics and end user experience solutions.