Processing 50x More Requests Per Day

Our client was expanding into international markets and wanted a more robust, automated system to support their growth. Their invoicing system was problematic as large amounts of data became too much to handle, and the sales team struggled with leads and opportunities without detailed insights into customer accounts.

The asTech team quickly settled on Salesforce to address a variety of issues and combine various processes into a single solution. Together we developed a phased plan to implement Sales Cloud, Service Cloud, Field Service Pardot, and FinancialForce ERP Cloud with SCM.

asTech’s operations quickly became more efficient and streamlined as they jumped from processing 2,000 invoices per day to over 4,000. They further enjoyed increased visibility across all functions, departments and field teams. Sales benefited greatly from a 360° view of their customer, which allowed them to provide timely assistance and continually exceed expectations.

asTech provides OEM diagnostics to collision repair shops across the United States. Their service enables shops that may not have expert level electronics technicians to work on any vehicle, no matter how complex, and receive advice from a master technician.