Removing Redundancy from Business Processes

Our Client, Diversified Metal Engineering (DME), was growing rapidly through numerous acquisitions and found themselves struggling to quote international customers in anything other than Canadian currency. Putting together customer proposals consumed valuable time and resources. In order to concentrate on deep market analysis, DME also needed a solution that could track products and automatically fill out the necessary fields.

After meeting with Nubik, it became clear that Revenue Cloud (formerly Salesforce CPQ & Billing) was the ideal choice for DME. It allowed their Sales and Marketing team to focus on the needs of customers, while its remote CRM tool enabled them to close sales quickly.

DME’s implementation ensured there were no erroneous or duplicate data entries. This confidence in procedure meant teams saved time not having to double-check their previous work. Their teams could automate repetitive tasks, centralize information and facilitate exchange through different subsidiaries.

Founded in 1991, Diversified Metal Engineering (DME) is an international leader in custom design and equipment fabrication for Brewing, BioTech, BioEnergy, Industrial Food & Beverage, Water Treatment, Decor and Marine Applications. Headquartered in Charlottetown, Prince Edward Island, DME employs nearly 200 full-time staff operating over 90,000 square feet of production space in Canada, China and India.