After meeting with our consultants, both sides agreed that a FinancialForce solution was the obvious choice. The platform would allow them to automate accounts payable, accounts receivable, cash management and financial reporting. They would also be able to efficiently manage inventory, orders and fulfillment, keep their business running smoothly and ensure customer satisfaction.
“We had been using Salesforce since 2012, but as our needs evolved, we needed help getting our accounting system and supply chain integrated with the platform. The level of expertise that Nubik brought to the project was spot on.”
Our team provided a framework for project integration that now allows the client to provide real-time inventory reports, including number of units, condition, and location with transparent visibility from warehouse to sales staff; enabling them to provide the best customer experience. Automated invoicing reduced cycle time from over a week to 1-2 days, giving Merriam faster insight into their billings and financials.
Merriam Music has established itself as the North American leader in music education and retail for over 30 years. They currently host multiple piano showrooms and music school locations in the Greater Toronto Area, as well as the largest private music education facility in Canada.