The client asked Nubik to upgrade their existing Salesforce platform and make it more suitable for the professional services industry by integrating Field Service and FinancialForce ERP Cloud. Since they were in the middle of a business transformation, working with a Salesforce consultant allowed both sides of this Ontario company to remain flexible and fluid throughout the overhaul.
“Moving forward with the long term relationships that we’re building with our customers, Salesforce and Nubik are tools for us to strengthen those relationships.”
After revamping their Salesforce platform to better suit the needs of the commercial cleaning industry, the client used FinancialForce Supply Chain Management (SCM) to support business operations in making informed decisions about inventory and managing their procurement process. Salesforce Field Service gave teams the tools they needed to manage work orders, scheduling, diagnostics, repairs, and to maintain oversight of their mobile workforce through the convenience of a phone app. Invoices can now be generated with a single click with a modern, automated ERP.
With almost 40 years of experience as a national industry leader, United Services Group offers a combination of services to retail and commercial industries such as janitorial cleaning, day porters, and parking and grounds maintenance.