Nubik Coronavirus
Response Pack

For Field Service Lightning

Respond to COVID-19 Effectively

As businesses continue to reopen, managers are being called upon to change the way they provide services. They need to be sensitive both to the health of their employees and  customers. Organizations wishing to demonstrate leadership in customer service must pay attention to details that will make a difference in the competitive landscape. This is where Nubik’s Coronavirus Response Pack for Field Service Lightning users comes into play.

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This app is built on the Salesforce platform as a complement to the Work.com suite.

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Demonstrations for Every Role

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Field Technician

Employee Wellness Check
Personal Protection Equipment (PPE)
Post-Service Survey
Live Video Support

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Dispatcher

Preferred Field Service Operating Hours
Risk Evaluation for Helping with Prioritization
Virtual Remote Appointment Scheduling

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Manager

Crisis Supervision Dashboard

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Customer Support Specialist

Customer Wellness Check

FIND OUT MORE ABOUT
SERVICE CLOUD

Here’s how we help our customers bolster service performance

Start Sooner

We facilitate the setup and help you create personalized and relevant engagements with your customers, all while gathering important customer information for your sales team.

Quickstart Sales Cloud

Learn from the Best

Our team will suggest the best solutions available to improve touchpoints in the customer service process. We also provide workshops to empower your service team with them the tools necessary to succeed.

Process Improvement with Service Cloud

Connect with Every Customer

Whether your service team is one person or spread out in multiple global locations, Nubik can help you make each and every customer feel valued.

love is all they need with service cloud