Nubik Coronavirus
Respond to COVID-19 Effectively
As businesses continue to reopen, managers are being called upon to change the way they provide services. They need to be sensitive both to the health of their employees and customers. Organizations wishing to demonstrate leadership in customer service must pay attention to details that will make a difference in the competitive landscape. This is where Nubik’s Coronavirus Response Pack for Field Service Lightning users comes into play.
This app is built on the Salesforce platform as a complement to the Work.com suite.
Demonstrations for Every Role
Field Technician
Employee Wellness Check
Personal Protection Equipment (PPE)
Post-Service Survey
Live Video Support
Dispatcher
Preferred Field Service Operating Hours
Risk Evaluation for Helping with Prioritization
Virtual Remote Appointment Scheduling
Manager
Crisis Supervision Dashboard
Customer Support Specialist
Customer Wellness Check
FIND OUT MORE ABOUT
SERVICE CLOUD
Here’s how we help our customers bolster service performance
Start Sooner
We facilitate the setup and help you create personalized and relevant engagements with your customers, all while gathering important customer information for your sales team.
Learn from the Best
Our team will suggest the best solutions available to improve touchpoints in the customer service process. We also provide workshops to empower your service team with them the tools necessary to succeed.
Connect with Every Customer
Whether your service team is one person or spread out in multiple global locations, Nubik can help you make each and every customer feel valued.
