08 Aug Salesforce to Acquire ClickSoftware for $1.3b
SAN FRANCISCO, Calif. — August 7, 2019 — Salesforce (NYSE: CRM), the global leader in CRM, today announced it has signed a definitive agreement to acquire ClickSoftware, a leader in field service management solutions. The addition of ClickSoftware will enhance Salesforce Service Cloud’s leadership as the #1 service platform, empowering every service employee from the contact center to the field to deliver more connected, intelligent customer service.
“Our acquisition of ClickSoftware will not only accelerate the growth of Service Cloud, but drive further innovation with Field Service Lightning to better meet the needs of our customers. We are thrilled to welcome the ClickSoftware team to Salesforce,” said Bill Patterson, EVP and GM of Salesforce Service Cloud.