Ottawa Senators Foundation

Customer success

The work that the Ottawa Senators Foundation is doing in the community and the impact we’re having on children and youth is only going to get better and that’s thanks to Salesforce and Nubik.

~ Shaundra Mitchener

Director Event Fundraising

For many non-profit organizations, managing donations through Excel spreadsheets can be a very complex and time-consuming task. The Ottawa Senators Foundation had long dreamed of a single, centralized platform to provide them with a complete 360-degree view of activities and donors. Before implementing Salesforce, they were running obsolete systems that relied heavily on manual input to communicate information.

The client decided to start the digital shift and be proactive with Industry 4.0 technologies. “Being able to have an integrated platform is an investment in our organizational health and its future.” added Danielle Robinson – President and CEO. And that’s how they discovered the possibilities and capabilities of Salesforce.

Thanks to Nubik’s expertise, the foundation was able to take advantage of new CRM software very quickly. The client now has a much more sophisticated and efficient fundraising system. Their sales cycle has been reduced to just a few days, shorter than it had ever been previously. They also enjoyed real-time access to information and accurate dashboards on every aspect of the foundation, enabling managers to make proactive decisions.

Ottawa Senators Foundation