Based in Clearwater, Florida, Vology is a managed information technology services provider. They help companies manage their IT infrastructure and migrate to the Cloud. Vology monitors and maintains over 260,000 devices at 32,000 customer sites.
Vology invoices its customers per unit, so they required a flexible contract management system that to determine how many units were being monitored at any one time, then allow them to bill against that amount on a monthly basis.
As the organization evolved from a traditional IT hardware reseller to more of a cloud and managed service provider, Vology realized that their billing capabilities were sorely inadequate for what they needed. Their billing process was primarily manual, time-consuming and prone to errors.
“When we looked at our technology stack, we realized that we had a lot of gaps. We then decided to use the best-in-class tools to really connect operations and management.” says Steve Torres, Chief Operating & Financial Officer.
This project was a complex and clever integration including several FinancialForce solutions. But Nubik’s consultants made it all work; the implementation was a success and each of the different solutions now work together in a single, perfectly integrated platform.
Professional Services Automation (PSA) software by FinancialForce gives you unprecedented visibility into your services operations and delivery. Leveraging the power of Salesforce, it helps unify your business across sales, services delivery, and finance. Mobile and social solutions keep projects on time, customers happy and reports up to date.
FinancialForce Supply Chain Management (SCM) software vastly improves the visibility of the entire supply chain process. It helps business operations make smarter decisions about inventory. SCM software is also a company-wide communication tool. It allows the many different departments within an organization to act as one cohesive, centralized unit.
FinancialForce Financial Management software combines the power of the Salesforce Platform to automate your financial operations in the cloud. Leveraging data that already exists in your Salesforce CRM, Financial Management consolidates multiple systems into one, giving you complete insight and control into your organization’s financial business.
With FinancialForce Billing Central you can manage the most complex customer relationship all in one closed loop process. Growing companies need accurate and automated billing and FinancialForce’s Billing Central is a great solution set to look at to solve these challenges. FinancialForce Billing Central enables subscription and usage billing in the services economy.
“95% of our competitors don’t have this type of tool and this wouldn’t be available if we didn’t have the power of FinancialForce and Salesforce collectively presenting information in a consolidated view for our customers.” Steve Torres, Chief Operating & Financial Officer.
“I couldn’t be happier with the work that Nubik has done for Vology and for the contributions they’ve made to our success. I would absolutely recommend them not only as an implementer but as a partner.” Zach Kee, Director of Business Enablement.
“Nubik had a team that could just simply do development to connect certain parts of the system and so when you think of somebody that can get you from the beginning to the end, they felt like the right partner that can do that.” Kevin Schaal, Vice President of Business Operations, Vology.