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Salesforce Service Cloud is all about empowering
your agents with the right tools to connect with
customers on a personal level while resolving cases
quickly and efficiently. After all, when it comes to customer care, time is critical and every minute counts.
Optimize Customer Care
Give your customers the answers they need, when they need them.
Personalize Your Service Offering
Empower agents with tools to provide a level of care that encourages customer loyalty and continued business.
Provide Multi-Channel Support
Interact with customers at their convenience: by chat, phone, email or social media.