Empowering you and your agents with the right systems to resolve cases quickly and easily is what Service Cloud® is all about. Connect with your customers in a whole new way and deliver outstanding customer service on every channel. Time is critical when talking about customer care, and a satisfying customer service benefits the whole service team.
Give your customers the answers they need, whenever they need them.
Provide personalized service that goes above and beyond what your competitors can deliver.
Meet customers where they live with multichannel support, including phone and email, to social-media.
We facilitate your setup and help you create personalized and relevant engagements with your customers, all while gathering important customer information for your sales team.
Our team will suggest the best solutions to improve every touchpoint in the customer service process. Then we provide workshops that will empower your service team and give them the necessary tools to execute their roles.
Ultimately, we improve the experience for your customers, agents, and managers. Whether your service team is one person or spread out in multiple global locations, Nubik can help you make each and every customer feel valued.