Service Cloud

Salesforce + Financialforce
implementation services

Delight your customers with service EXCELLENCE, nothing less!

Empowering you and your agents with the right systems to resolve cases quickly and easily is what Service Cloud® is all about. Connect with your customers in a whole new way and deliver outstanding customer service on every channel. Time is critical when talking about customer care, and a satisfying customer service benefits the whole service team.

SERVICE CLOUD ROI (1 ST year on average) For our Clients

higher retention with service cloud

+25% retention rate

higher customer satisfaction with Service Cloud

+82% customer satisfaction

more revenue with Service Cloud

+34% recurring revenues

Highlights

Deliver 24/7 customer service

Give your customers the answers they need, whenever they need them.

Personalize your customer care

Provide personalized service that goes above and beyond what your competitors can deliver.

Support your customers on any channel

Meet customers where they live with multichannel support, including phone and email, to social-media.

STILL NOT CONVINCED, OR JUST CURIOUS TO KNOW MORE ABOUT
SERVICE CLOUD?

HERE’S WHAT WE HAVE TO SAY

QuickStart

We facilitate your setup and help you create personalized and relevant engagements with your customers, all while gathering important customer information for your sales team.

Quickstart Sales Cloud

Process Improvement

Our team will suggest the best solutions to improve every touchpoint in the customer service process. Then we provide workshops that will empower your service team and give them the necessary tools to execute their roles.

Process Improvement with Service Cloud

Love Is All They Need ♡

Ultimately, we improve the experience for your customers, agents, and managers. Whether your service team is one person or spread out in multiple global locations, Nubik can help you make each and every customer feel valued.

love is all they need with service cloud

WHAT THEY’RE SAYING

alexandre leclerc, POKA's CEO testimonial with Nubik
Kim Blackburn, disher, testimonial with Nubik

SEE IT IN ACTION

This guided tour is provided by Certified Service Cloud Consultants only.
You will see “a day in the life of a Service Excellence Agent”.

service cloud demo request

Guided Tour Request