Service Cloud® is all about empowering your agents with the right tools to quickly resolve cases and connect with your customers in a whole new way. Time is critical when talking about customer care, and a satisfying customer service experience benefits all involved.
Give your customers the answers they need, whenever they need them.
Provide personalized service that goes above and beyond what your competitors can deliver.
Meet customers wherever is most convenient for them with multichannel support from phone and email to social media.
We facilitate your setup and help you create personalized and relevant engagements with your customers, all while gathering important customer information for your sales team.
Our team will suggest the best solutions to improve every touchpoint in the customer service process. Then we provide workshops that will empower your service team and give them the necessary tools to execute their roles.
Ultimately, we improve the experience for your customers, agents, and managers. Whether your service team is one person or spread out in multiple global locations, Nubik can help you make each and every customer feel valued.