Your customers will appreciate every interaction
Offer your customers nothing less than excellence
Service Cloud® is all about empowering your agents with the right tools to quickly resolve cases and connect with your customers in a whole new way. Time is critical when talking about customer care, and a satisfying customer service experience benefits all involved.
SERVICE CLOUD ROI (1ST year average) for our Clients
+25% retention rate
+82% customer satisfaction
+34% recurring revenues
Highlights
Deliver 24/7 customer service
Give your customers the answers they need, whenever they need them.
Personalize your customer care
Provide personalized service that goes above and beyond what your competitors can deliver.
Support your customers on any channel
Meet customers wherever is most convenient for them with multichannel support from phone and email to social media.
Here’s our take on Service Cloud
QuickStart
We facilitate your setup and help you create personalized and relevant engagements with your customers, all while gathering important customer information for your sales team.
Process Improvement
Our team will suggest the best solutions to improve every touchpoint in the customer service process. Then we provide workshops that will empower your service team and give them the necessary tools to execute their roles.
A Valued Customer is a Happy One
Ultimately, we improve the experience for your customers, agents, and managers. Whether your service team is one person or spread out in multiple global locations, Nubik can help you make each and every customer feel valued.
Satisfied Customers
SEE IT IN ACTION
This guided tour is provided by Certified Service Cloud Consultants only.
You will see “a day in the life of a Service Excellence Agent”.
