Technology companies combine hardware, software, and services to provide their customers with ongoing value creation. While they face many of the same challenges as manufacturers when it comes to supply chain management, product configuration and logistics, they also offer exciting opportunities made possible by services and ongoing monetisation. Recurring revenues bring their own challenges including managing customer expectations, capturing product telemetry, and delivering timely field support.
Nubik’s cloud-based solutions for technology companies range from customer acquisition, management, and support, to manufacturing resource productivity (MRP) solutions that provide real-time visibility on operating activities and the Order-to-Cash and Procure-to-Pay cycles. Additional solutions include order configuration, pricing and quoting (CPQ), support for subscription revenues and renewals in domestic and international currencies, field service activity support tools, and management of the Internet of Things (IoT).